Problems with Drop feature

[Javi]

Hi. If I use the Drop feature and later I close POS with option 3. When I open POS again and later I go to close POS with option 2, the drops that I made before close POS with option 3, are not in the final brief.
I hope that you understand my bad english

Javi

[Andrew]

Javi, I have attempted to recreate your error without success:

I went into DHPOS, cash drops on the closing screen shows 0.00

I then created a cash drop of 10.00, closing screen shows -10.00, exited using option 3, and re-opened DHPOS - went to the closing screen still said -10.00 and the closing receipt showed the cash drop also.

Everything seems fine here, are you sure your version is up to date?

[Guest]

Yes, my version is 6.36, but don´t worry i will work with POS today and if the problem is still here i post it again with more details. Thank you Andrew

[Dale Harris]

Please remember that drops and pulls cancel each other out. For example if you have a 100.00 pull and a $75.00 and $25.00 drop the total will be 0.00 although the transaction count for drops and pulls will then be 3.

[Tina]

I have an idea.
What if drops and pulls went on their own lines in the closing screen with a total amount for drops and the total amount for pulls? Along with a # next to each to show how many drops or pulls that were done. This might help track them better if there was a problem. If screen space is a problem on the reporting screen maybe pulls could be tied into + CASH FUND since it does the same thing anyhow. The way I use POS is to always have the Cash Fund set at zero and use the Pull Feature to loan the starting amount.

Tina