Customer Accounts

[Dan]

Is it possible to charge a sale to a customer account?

I am currently using your software to run a scout tuck shop, and we allow each scout up to 50p credit. Can this be done using pos, rather than having to have a separate book into which the owings are written.

Dan

[Andrew]

No, not at present. If you review this forum - this feature is well and truly on Dale's drawing board, however there are other things he's working on at present.

You can use the "parking" option to park sales but there is no limit etc using this.

[Dan]

Thanks for your information. I remember reading about that somewhere now!!

The other thing - am I right in thinking that you can't use Scannable vouchers with DHPOS? (i.e. ones with a barcode)

[ChrisKraus]

Vouchers as in Gift Certificates/Store Credits or as in Store-issued Coupons?

[Dan]

We issue vouchers as prizes in competitions (inspection, camp competitions, quizzes, etc). Could we barcode, for example, a 10p voucher. Then when they buy stuff from the tuck shop we could scan the voucher and it would come up as -10p??

Dan

[Robert_Nel]

Hi Dan,
I own a Pub and Restaurant and have been using POS for about 2 years. To set up "accounts " for customers who owe me money , I do the following:
1) Set up Customers as "stock" in the stock table with stock numbers (these will be their account numbers) and items price as 1.00 . no tax.
2)Set up POS to accept "check payments"
3)In the "checks" section ."government issuing licence required".F5 acceptable governments list , enter Customers names and "stock" numbers. Also set to phone number required.
4)When a customers orders , ring up as a purchase, payment as Checks. Their names will now appear in the "governments acceptable list". Print out receipt and get the customer to sign.
5)At the closing of the Register (important prior to actually closing down the register, I do mine daily ) enter the cash totals owed on the purchase receipts into the "Receiving" program, update via "receiving" into POS. Rename the *.rcv file.(this will ensure you have a copy filed on your hard drive).
6)The cash amount owing by the customers will appear in the stock table as an "inventory"
7)When the customer pays his account ( the figure in the stock table) the purchase is rung up as e.g.: R57.80 in the "Quantity" input .
8)This again before the actual closing of the register , do a "Return" via POS for the cash totals on the "Paid" (which were entered as Quantities) receipts ,disposing of the items (cash Totals)
9)Now do a "Cash Pull" for the Total cash amounts which were returned, to balance the cash sales.
10) The signed Receipts are filed and returned to the customer when he settles the amounts owed by him.
I safe guard myself by entering the receipt transaction numbers and amounts into a spread sheet incase any of the receipts are lost or miss-placed.
I only accept cash and this method works very well. I have tried to explain myself as best as I can, anything you wish to ask please do.I hope this can help you.
Robert Nel
Durban
South Africa
nelrr@lantic.net

[Dan]

Sounds a little bit complicated

I think ive found a solution now of putting owings through as cash, and maintaining credit in a microsoft access database running at the same time on the other half of the screen.

However, at the next leader meeting i might suggest that we abandon credit, as we have a major hassle trying to chase people up for the money they owe!!!

Would still like to do vouchers though. If POS cant do them i might incorporate it into the credit database.

Dan

[FormicaFun]

Actually, that sounds alot complicated, but very crafty and effective.


Good job Robert! I like the way you think.

Not exactly something I think we'd all be able to roll out, but if it suits your needs, more power to you!

[Robert_Nel]

Formicafun,
It may sound complicated but wife and I balance the till and stock everyday using this method. The bar Ladies are able to accept "account" payments and allow "tabs" in my absence using this method without contacting me in the middle of the night for a "tab" request .

Robert Nel