Trade-Ins/Store Credit?

[TooManyGames]

First off, I must say, this is a phenomenal piece of software. I've been playing around with dozens of POS programs deciding on which I want to use when I open my store later this year, and I must say that Dale's POS is the finest one yet. Simplistic, small memory footprint, works in DOS and Windows environments, feature packed, great stuff! 8*)

Planning on opening a used game store comes up with an interesting problem. You wouldn't believe the limited amount of POS software that accepts any kind of trade-ins or maintains store credit in a customer's account, and when you DO finally find one, the interface is horrid and the software has absolutely no features that an actual store would use.

Is there any plans to add any kind of trade-in system to your POS software in the future? I used to manage a chain game store, so if you need any ideas I'm more than willing to help! 8*)

[Dale Harris]

TooManyGames,

You can use "Payouts" to give cash for trade-ins but there is no way to give an in store credit.

I am working on a Gift Card feature and that could possibly be used for an in store credit.

Post your ideas here so we can all see them.

[Guest]

TooManyGames,

You can use "Payouts" to give cash for trade-ins but there is no way to give an in store credit.

I am working on a Gift Card feature and that could possibly be used for an in store credit.

Post your ideas here so we can all see them.

Doing payouts and returns have been suggested to me, the issue that arises with that is that each item will have its own trade price, and to remember, or keep a written catalog of thousands of game titles and their trade-in prices isn't very practical.

I haven't dived too deep into the program or the stock table, but it
seems simple in concept to add a trade price section to the stock table, and from the main sale screen add a key that toggles between sale and trade/return of the next item(s). Now, I haven't done any programming in ages, so from concept to code, I don't know if it'll be that simple. 8*)

[Dale Harris]

TooManyGames,

While it may not be extreemly difficult to add a thingie to the program that will allow you to choose between two prices, the problem is where to store the prices. The only possible answer would be to add another column to the stock table. Unfortunatly that would require reformatting the stock table file. Since almost every part of the program accesses the stock table a huge percentage of the program would have to be changed and then debugged. The last time I did this to add the "Sale price" feature it took over 6 weeks.

So this is going in the "think about it" pile but it may be in there for a while.

[bdude]

Maybe instead you could allow users to use the extra 'sale price' column as a 'trade in price' column and switch to that in the sales screen?

[TooManyGames]

Maybe instead you could allow users to use the extra 'sale price' column as a 'trade in price' column and switch to that in the sales screen?

Hey, there's a good idea!

[Dale Harris]

If you use the sale price column for alternate prices then you can't use the sale price column for sale prices.

[Guest]

If you use the sale price column for alternate prices then you can't use the sale price column for sale prices.

One could do a manual markdown at the time of sale.

[TooManyGames]

Wow, been a year since I started this thread. 8*)

Did anything come of it? I'll be opening my store in the next month or two and I'd love to use dhpos but without some kind of trade-in functionality I won't be able to.

[Andrew]

Nope - customer accounts are still a distant reality. Dale's currently still working on gift certificates for the credit card integration feature.

[Dale Harris]

TooManyGames,

You can have items in the stock table with negative prices. For example...

<pre>STOCK NUMBER DESCRIPTION PRICE
3413541311 GAME TRADE IN -2.99
2341313113 GAME TRADE IN -5.99
3541311613 GAME TRADE IN -7.99</PRE>

That way when someone trades in a game you can ring it up by price and the receipt will then become their credit.

When they use their receipt to purchase new games (or whatever) you use the receipts as cash. This may involve adding up a couple of receipts and actual cash for the "cash tendered" but good news, if you press [F2] anywhere in the POS program an on screen calculator will pop up. Just remember that the trade-in receipts count as cash and you better put them into the cash drawer and not lose them. If you do not accept credit cards in your store you can choose to ring up the receipts as a "Credit" tender.

Still a third option is to use the "Payout" feature and use the "payout" receipt as a credit.

If you will never have more than 75 outstanding credits you can also use "Sale parking"