Page 1 of 1

'remote' suggestions

Posted: Sat Sep 11, 2004 1:13 am
by bazza
dear dale,

just a few comments on the remote program.

I Tested it out with the 3 computers at home.

I was going to test the computers up in the kitchen, and be shop keeper of the pantry selling the items from the flour, baked beans to lentil soup. My customers were going to be the grandkids, but the wife didn't let me.

:(

Depsite this, in the office i noticed a few things:
-I assume this program tells you what exactly is going on in the store at the exact moment.

- at startup, all 6 screens seem to have WELCOME TO......
after using it for a while, it goes away after a few minutes when i tab between screens.

- secondly, it might be good to show who is on a particular register at a particular time (maybe in the active line area?) and what time and register letter

Code: Select all

BARRY       09h03mA
- i gathered from the colours on REMOTE that
blue means price change and
yellow reduction.

but when tax is setup with included tax, all prices are in blue. Possible bug?

sometimes yellow price just shows up as 0.00.

- when making a void, they don't seem to display in the window. maybe this could be a good idea (using red text)

-this idea seems to be the really great idea, but to say least, most controversal. An option to disable an associate on a register to press the [+], to fully carry out the sale.

At the managers disgresion, who looks at the remote program in the back office can temporarly disable an associate to [+] to complete a sale.

Pressing a certain function button (F1..F12) can disable that register from [+], to give enough time for the manager to come down to the register and to see why the associate is giving discounts and price reductions, or for other relevant fraudulent things.

- being able to save logs of registers (always save log-in and log-out times), but an option to save the whole transcript in the event of some fraudulent event happens with an employee.

Posted: Sat Sep 11, 2004 8:24 am
by Andrew
Barry,

Basically REMOTE is just reading the data which is outputted to the file POLE.DAT on each register.

So what we see is what the customer would be seeing in real-time on the pole display at the register.

I think it would be great to have some extra info such as cashier etc - but because this info is not outputted for display on the pole display - it doesn't get to REMOTE. Same for voids - a void doesn't go to the pole display, so it doesn't make it to REMOTE.

Blocking
Being able to disable the employee from completing a sale would be hand - but again this would require extra programming where the REMOTE terminal somehow contacts the register and puts a block on the sale.

Logging
Employees don't really login/logout - they just enter their PIN as they do something - and all activities are recorded in the journal along with the employee, register etc, which in it's own right is a log :)

But great ideas - as always, we'll see what Dale says.