POS shuts down
Posted: Fri May 26, 2006 7:35 pm
There are times that POS will shut down for no particular reasons. There are no specific actions at the time of the shut down.
Sometimes it will happen when I press + to total the sale, or when I enter the amount tendered, and other times when I am just about to start a sale (entering the stock number) or when I close the register at the end of the day.
It usually happen around the 12th-14th transaction of the day, sometimes later.
The transaction needs to be re-entered as the original sale was never completed.
Then, when I print a receipt or close report, it will print 2 headers or leave a large blank space at the top of the page.
Any ideas as to what is happening? I am using v6.38 on Win XP but it's also happened many times with previous POS versions as well.
Mario
Sometimes it will happen when I press + to total the sale, or when I enter the amount tendered, and other times when I am just about to start a sale (entering the stock number) or when I close the register at the end of the day.
It usually happen around the 12th-14th transaction of the day, sometimes later.
The transaction needs to be re-entered as the original sale was never completed.
Then, when I print a receipt or close report, it will print 2 headers or leave a large blank space at the top of the page.
Any ideas as to what is happening? I am using v6.38 on Win XP but it's also happened many times with previous POS versions as well.
Mario